Item-based outbound
Compose and send email, SMS or chat messages from within a SkyBase item.
SkyBase Feature
Fully Unified Communications
SkyBase Unified Communications brings outbound and inbound email, SMS, chat and AI phone answering into the relevant SkyBase item. Messages, replies, automated personalisation, attachments, generated PDFs and conversation history stay connected to the item timeline.
Personalised templates
Use pre-written content with automated personalisation from the item data.
Reply capture
Capture email and non-email replies into the item timeline.
Generated documents
Attach uploaded files or customised PDFs generated from SkyBase item content.
Two-way SMS
Manage two-way SMS conversations from within the relevant item.
AI phone answering
Record AI phone-answering messages and conversations directly against SkyBase items.
Next Step
See how SkyBase could bring your organisation’s work together.
Show us how your organisation currently manages its records, forms, documents, people, reports and external systems. We’ll start with the areas that are hardest to track, then walk through how SkyBase could connect those moving parts, reduce manual handling and give your team a clearer way to manage the work across your organisation.