AI Workspace Design
Describe what you need and SkyBase can help draft the structure, fields, lists and linked records for a new workspace.
SkyBase by Sympact
SkyBase organises operational information into intelligent workspaces built specifically for your business, using AI-smarts to help shape, connect and manage related records, documents, communications, workflows, reports, external systems and security around the same workspace.
Book a workflow review
Show us how your organisation currently manages its records, forms, documents, people, reports and external systems. We’ll start with the areas that are hardest to track, then walk through how SkyBase could connect those moving parts, reduce manual handling and give your team a clearer way to manage the work across your organisation.
AI BUILT INTO THE WORKFLOW
SkyBase can (optionally) use AI across the platform to help teams design workspaces, review records, identify missing information, suggest next steps and prepare actions for approval. AI is used to improve speed and efficiency, while privacy protections help ensure sensitive information is handled carefully before anything is sent off-server.
Describe what you need and SkyBase can help draft the structure, fields, lists and linked records for a new workspace.
SkyBase can review records, highlight missing information, suggest practical next steps and help users move from information to action faster.
Before information is sent off-server for AI processing, SkyBase protects sensitive data and redacts personally identifiable information where required.
Feature pages
The structure that makes SkyBase work: configurable apps contain items, and items can link to related items across the workspace.
View Feature 02SkyBase AI Action Centre reviews workspace records, identifies missing information, suggests next steps and prepares actions for approval, while keeping personally identifiable information out of the AI engine.
View Feature 03Live dashboards display graphs, statistics, tables and operational indicators from the same data used across SkyBase.
View feature 04The AI Designer helps administrators turn plain-English requirements into reviewed, structured and ready-to-build business workspaces.
View feature 05A visual control surface for active work, priorities, status, assignment and timing.
View feature 06Upload staging, file uploads or link to SharePoint files, and metadata keep supporting documents attached to the records they belong to.
View feature 07Display managed content inside dashboards, portals and user-facing areas.
View feature 08Controlled forms collect information from internal or external users and save it directly into SkyBase.
View feature 09Inbound emails can create or update SkyBase items and keep email context attached to the work.
View feature 10Give staff and external users or clients/customers app-style (PWA) access to the parts of SkyBase they need.
View feature 11Scheduled and automate item-linked reminders to keep users aware of dates, tasks and follow-up requirements.
View feature 12Send alerts across email, SMS, chat and push channels when SkyBase data changes or conditions are met.
View feature 13Send immediate or scheduled email, SMS and chat broadcasts to filtered recipients using SkyBase data.
View feature 14One-to-one and group chat keeps staff communication inside the operational environment.
View feature 15Automations act on item data, dates, filters and workflow changes.
View feature 16Roster defaults, shift allocation, self-serve shift swaps and open-shift broadcasts.
View feature 17Guided form sets and controlled access for staff onboarding, training and compliance workflows.
View feature 18Manage bookings by day, hour, night or unit, with payment processing connected to the booking workflow.
View feature 19Shopping cart workflows with Stripe payments, Australia Post shipping and SkyBase order records.
View feature 20Templated invoice emails, PDF invoices and final invoice data for accounting handoff.
View feature 21Record time against activities, items and billing workflows.
View feature 22Build reports with tables, graphs, on-screen views, PDF output and Excel output.
View feature 23Expose controlled access to item database data for external systems, websites and custom tools.
View feature 24Control access at app, item, field, display and edit levels.
View feature 25Two-factor authentication and Microsoft Single Sign-On options for secure access.
View feature 26Protect nominated stored data with encryption at rest.
View feature 27SkyBase is delivered as a hosted cloud platform with infrastructure managed for the client.
View feature 28Track changes, activity and automation actions for operational accountability.
View feature 29Send, receive and track email, SMS, chat and AI phone-answering conversations directly from SkyBase items, keeping every message and reply in one connected timeline.
View feature 30Run SkyBase under your own domain and branding so users experience it as a fully customised in-house system, without visible SkyBase references.
View feature 31The Migration Assistant helps teams migrate data by uploading CSV files, mapping fields, matching linked records and dropdown values, checking errors, and importing safely in controlled batches.
View feature 32Send passwords and sensitive details through encrypted, one-time links that expire automatically and record when they are opened.
View featureWho’s using it
SkyBase is used by organisations that need flexible ways to manage records, communication, workflows, documents, reporting and secure operational information. The examples below show how different teams use the same platform for different day-to-day needs.