SkyBase by Sympact
One connected place for your data, people and work.
SkyBase organises operational information into apps and items built specifically for your business, then connects related items, documents, communications, workflows, reports, external systems and security around the same workspace.
Book a workflow review
See how SkyBase could connect your people, data, documents and systems in one workspace.
Show us how your organisation currently manages its records, forms, documents, people, reports and external systems. We’ll start with the areas that are hardest to track, then walk through how SkyBase could connect those moving parts, reduce manual handling and give your team a clearer way to manage the work across your organisation.
Feature pages
Explore each SkyBase capability.
Apps and Items
The structure that makes SkyBase work: configurable apps contain items, and items can link to related items across the workspace.
View Feature 02SkyBase AI
ChatGPT for your workspace: ask questions, request reports, add data - connected to your data, but anonymised when using the GPT process.
View Feature 03Dashboards with Graphs
Live dashboards display graphs, statistics, tables and operational indicators from the same data used across SkyBase.
View feature 04Flight and Kanban Boards
A visual control surface for active work, priorities, status, assignment and timing.
View feature 05Document Management
Upload staging, file uploads or link to SharePoint files, and metadata keep supporting documents attached to the records they belong to.
View feature 06Content Management
Display managed content inside dashboards, portals and user-facing areas.
View feature 07Webforms
Controlled forms collect information from internal or external users and save it directly into SkyBase.
View feature 08Email In
Inbound emails can create or update SkyBase items and keep email context attached to the work.
View feature 09Mobile Apps
Give staff and external users or clients/customers app-style (PWA) access to the parts of SkyBase they need.
View feature 10Reminders
Scheduled and automate item-linked reminders to keep users aware of dates, tasks and follow-up requirements.
View feature 11Notification System
Send alerts across email, SMS, chat and push channels when SkyBase data changes or conditions are met.
View feature 12Broadcasting
Send email, SMS and chat broadcasts to filtered recipients using SkyBase data.
View feature 13Chat
One-to-one and group chat keeps staff communication inside the operational environment.
View feature 14Automations
Automations act on item data, dates, filters and workflow changes.
View feature 15Automated Rostering
Roster defaults, shift allocation, self-serve shift swaps and open-shift broadcasts.
View feature 16Staff Inductions
Guided form sets and controlled access for staff onboarding, training and compliance workflows.
View feature 17Bookings with Payments
Manage bookings by day, hour, night or unit, with payment processing connected to the booking workflow.
View feature 18Shopping Cart
Shopping cart workflows with Stripe payments, Australia Post shipping and SkyBase order records.
View feature 19Invoicing
Templated invoice emails, PDF invoices and final invoice data for accounting handoff.
View feature 20Billing Timers
Record time against activities, items and billing workflows.
View feature 21Report Builder
Build reports with tables, graphs, on-screen views, PDF output and Excel output.
View feature 22REST API
Expose controlled access to item database data for external systems, websites and custom tools.
View feature 23Granular Access Control
Control access at app, item, field, display and edit levels.
View feature 24MFA and Microsoft Single-Sign-On
Multi-factor authentication and Microsoft Single Sign-On options for secure access.
View feature 25Encryption at Rest
Protect nominated stored data with encryption at rest.
View feature 26Datacentre Hosted
SkyBase is delivered as a hosted cloud platform with infrastructure managed for the client.
View feature 27Logging
Track changes, activity and automation actions for operational accountability.
View feature 28Unified Communications
Send, receive and track email, SMS, chat and AI phone-answering conversations directly from SkyBase items, keeping every message and reply in one connected timeline.
View feature 29Branding and White Label
Run SkyBase under your own domain and branding so users experience it as a fully customised in-house system, without visible SkyBase references.
View featureWho’s using it
SkyBase is used in different ways across different industries.
SkyBase is used by organisations that need flexible ways to manage records, communication, workflows, documents, reporting and secure operational information. The examples below show how different teams use the same platform for different day-to-day needs.