SkyBase by Sympact

One connected place for your data, people and work.

SkyBase organises operational information into intelligent workspaces built specifically for your business, using AI-smarts to help shape, connect and manage related records, documents, communications, workflows, reports, external systems and security around the same workspace.

Book a workflow review

See how SkyBase could connect your people, data, documents and systems in one workspace.

Show us how your organisation currently manages its records, forms, documents, people, reports and external systems. We’ll start with the areas that are hardest to track, then walk through how SkyBase could connect those moving parts, reduce manual handling and give your team a clearer way to manage the work across your organisation.

Book a workflow review

AI BUILT INTO THE WORKFLOW

Faster work, smarter and safer.

SkyBase can (optionally) use AI across the platform to help teams design workspaces, review records, identify missing information, suggest next steps and prepare actions for approval. AI is used to improve speed and efficiency, while privacy protections help ensure sensitive information is handled carefully before anything is sent off-server.

Faster configuration Smarter review Privacy-aware AI

AI Workspace Design

Describe what you need and SkyBase can help draft the structure, fields, lists and linked records for a new workspace.

AI Action Centre

SkyBase can review records, highlight missing information, suggest practical next steps and help users move from information to action faster.

Safe by design

Before information is sent off-server for AI processing, SkyBase protects sensitive data and redacts personally identifiable information where required.

Feature pages

Explore each SkyBase capability.

01

Apps and Items

The structure that makes SkyBase work: configurable apps contain items, and items can link to related items across the workspace.

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02

AI-Powered Operational Support

SkyBase AI Action Centre reviews workspace records, identifies missing information, suggests next steps and prepares actions for approval, while keeping personally identifiable information out of the AI engine.

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03

Visual Dashboards

Live dashboards display graphs, statistics, tables and operational indicators from the same data used across SkyBase.

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04

AI-Powered Workspace Designer

The AI Designer helps administrators turn plain-English requirements into reviewed, structured and ready-to-build business workspaces.

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05

Flight and Kanban Boards

A visual control surface for active work, priorities, status, assignment and timing.

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06

Document Management

Upload staging, file uploads or link to SharePoint files, and metadata keep supporting documents attached to the records they belong to.

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07

Content Management

Display managed content inside dashboards, portals and user-facing areas.

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08

Webforms

Controlled forms collect information from internal or external users and save it directly into SkyBase.

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09

Email In

Inbound emails can create or update SkyBase items and keep email context attached to the work.

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10

Mobile Apps

Give staff and external users or clients/customers app-style (PWA) access to the parts of SkyBase they need.

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11

Reminders

Scheduled and automate item-linked reminders to keep users aware of dates, tasks and follow-up requirements.

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12

Notification System

Send alerts across email, SMS, chat and push channels when SkyBase data changes or conditions are met.

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13

Broadcasting

Send immediate or scheduled email, SMS and chat broadcasts to filtered recipients using SkyBase data.

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14

Chat

One-to-one and group chat keeps staff communication inside the operational environment.

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15

Automations

Automations act on item data, dates, filters and workflow changes.

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16

Automated Rostering

Roster defaults, shift allocation, self-serve shift swaps and open-shift broadcasts.

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17

Staff Inductions

Guided form sets and controlled access for staff onboarding, training and compliance workflows.

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18

Bookings with Payments

Manage bookings by day, hour, night or unit, with payment processing connected to the booking workflow.

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19

Shopping Cart

Shopping cart workflows with Stripe payments, Australia Post shipping and SkyBase order records.

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20

Invoicing

Templated invoice emails, PDF invoices and final invoice data for accounting handoff.

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21

Billing Timers

Record time against activities, items and billing workflows.

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22

Report Builder

Build reports with tables, graphs, on-screen views, PDF output and Excel output.

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23

REST API

Expose controlled access to item database data for external systems, websites and custom tools.

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24

Granular Access Control

Control access at app, item, field, display and edit levels.

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25

2FA and Microsoft Single-Sign-On

Two-factor authentication and Microsoft Single Sign-On options for secure access.

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26

Encryption at Rest

Protect nominated stored data with encryption at rest.

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27

Data-Centre Hosted

SkyBase is delivered as a hosted cloud platform with infrastructure managed for the client.

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28

Logging

Track changes, activity and automation actions for operational accountability.

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29

Unified Communications

Send, receive and track email, SMS, chat and AI phone-answering conversations directly from SkyBase items, keeping every message and reply in one connected timeline.

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30

Branding and White Label

Run SkyBase under your own domain and branding so users experience it as a fully customised in-house system, without visible SkyBase references.

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31

Migration Assistant

The Migration Assistant helps teams migrate data by uploading CSV files, mapping fields, matching linked records and dropdown values, checking errors, and importing safely in controlled batches.

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32

Secure Secret Sharing

Send passwords and sensitive details through encrypted, one-time links that expire automatically and record when they are opened.

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Who’s using it

SkyBase is used in different ways across different industries.

SkyBase is used by organisations that need flexible ways to manage records, communication, workflows, documents, reporting and secure operational information. The examples below show how different teams use the same platform for different day-to-day needs.

Corporate Centre Aged Care Home Law firm Real estate agency Government Departments Passenger Transportation Freight Transportation Mental health services University Mortgage broker Quarrying Aero club Building surveyor Accounting firm