Inbound email
Bring incoming email into SkyBase so messages can be tracked and actioned.
SkyBase Feature
Email-In
SkyBase Email-In brings incoming messages into the operational workspace. AI can summarise emails sent into the system and can be adjusted to place extracted information into item fields where required.
AI summaries
Use AI to summarise emails that are sent into the system.
Field extraction
Adjust AI handling to place useful data into SkyBase item fields.
Record matching
Connect emails to clients, jobs, cases, tickets or other operational records.
Team visibility
Let staff see relevant messages without relying on one person’s inbox.
Workflow routing
Use email activity as part of assignment, follow-up or review processes.
Next Step
See how SkyBase could bring your organisation’s work together.
Show us how your organisation currently manages its records, forms, documents, people, reports and external systems. We’ll start with the areas that are hardest to track, then walk through how SkyBase could connect those moving parts, reduce manual handling and give your team a clearer way to manage the work across your organisation.